Telecom

In an ever expanding and rapidly changing environment, in spite of aggressive marketing tactics and strategies, telecom companies have only attracted customers on their networks with little or no attention on retaining and maintaining consumer loyalty. The key success factor to survive in mature markets relies on sustaining long term relationships with the customers.

CRM & Loyalty marketing can add up to 10% in market growth where as the market share can drop by as much as 20% if a customer relationship program is not in place for a telecom company.

NetCarrots' prowess in CRM & Loyalty marketing has enabled our telecom clients to

• Cut down on churn rates
• Maintain high value customers for longer periods for better ARPU
• Increase market share in key segments
• Increase the level of satisfaction & assuredness in the minds of the resellers
• Cut down on expensive advertising costs through targeted communication

For more information and/ or a demonstration, Click Here to engage a NetCarrots' expert.

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